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Policies

Please read our policy content very carefully!

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Shipping:

All of our products typically ship out within 3-5 business days unless specified otherwise. If any issues with your order occur, I will reach out to you through the contact information that you provided at checkout--either through text message or email.

PLEASE make sure that your address and information is entered correctly at checkout. I am unable to replace an order that has been lost due to incorrect address entry.

Packages are most commonly shipped through USPS. Unfortunately, once packages are in their hands, I am no longer responsible for lost, stolen, or missing parcels once marked as received by USPS. Please make sure to check your email for updated tracking information.

International Shipping:

Please anticipate 2-8+ weeks for delivery once your order is shipped depending on your location (due to customs). Please also be aware that international shipping has been more delayed than normal due to the global COVID-19 pandemic. I am not responsible for custom or duty fees from the country that your package is being delivered to. You may be charged additional fees upon arrival to your customs facility.

**Please anticipate longer than normal shipping times due to COVID-19**

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Returns/Exchanges:

Returns and exchanges are accepted within 30 days of the date the order was placed. To be eligible for returns, exchanges, and refunds, the item must be unworn and unwashed. If returning or exchanging, you will be responsible for all return shipping costs.

**To initiate a return or exchange, please email pnwlittles.shop@gmail.com **